Security Officer - Dispatch Operations

Allied Universal • Norfolk, VA

1d • $19

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Dispatch Operations in Norfolk, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch professional in a dynamic tech, media, and telecom location, you will monitor and coordinate security-related activities, supporting a secure environment through clear communication and timely response. Your role involves maintaining visibility, helping to deter incidents, and delivering exceptional customer service. At Allied Universal, you will be part of a caring team that values integrity, agility, and innovation, making a real impact every day.

Requirements

• A Guard Card or security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Operate dispatch systems to monitor and coordinate security-related activities across the location.
• Receive, document, and communicate information regarding incidents, emergencies, and routine matters to appropriate personnel.
• Provide customer service by addressing inquiries and assisting employees, visitors, and contractors in accordance with site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, relaying accurate information to relevant parties.
• Maintain detailed records and logs of all communications, incidents, and activities as required by site procedures.
• Support Allied Universal team members and on-site staff by facilitating communication and response during security-related events.
• Coordinate with law enforcement, emergency responders, and/or internal teams as directed during emergency situations.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees