Security Officer Dispatch - Overnight Hours

Allied Universal • Eden Prairie, MN

1d • $23 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Dispatch Coordinator in Eden Prairie, MN , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate security-related communications, and support timely responses to alarms, access control, and badge-related needs. In this dynamic role, you will help maintain a welcoming environment through strong customer service, teamwork, and clear communication, while reflecting our agile, reliable, innovative approach and acting with integrity in a people-first culture.

Requirements

• A minimum of 2 or more years of security-related experience is required.
• Applicants must be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Comfort using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience are preferred.

Responsibilities

• Provide customer service to staff, patients, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Monitor communication channels, receive calls for service, and dispatch security-related personnel to routine incidents, priority situations, and/or requests for assistance in a calm, problem-solving manner.
• Document incidents, service requests, and response activity in dispatch systems and/or logs, helping to support accurate reporting and timely follow-up.
• Coordinate with on-site personnel, supervisors, and/or local first responders during incidents, medical situations, and other critical events, sharing updates and information as needed.
• Support regular and random patrol activity by tracking officer status, relaying post assignments, and communicating changes in coverage around the business and perimeter.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED