Security Officer Dispatch - Overnight Hours
About The Position
As a Security Officer Dispatch Coordinator in Eden Prairie, MN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will monitor activity, coordinate security-related communications, and support timely responses to alarms, access control, and badge-related needs. In this dynamic role, you will help maintain a welcoming environment through strong customer service, teamwork, and clear communication, while reflecting our agile, reliable, innovative approach and acting with integrity in a people-first culture.
Requirements
- A minimum of 2 or more years of security-related experience is required.
- Applicants must be at least 21 years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Comfort using a computer or tablet is preferred.
- Alarm panel experience is preferred.
- Access control and badge experience are preferred.
Responsibilities
- Provide customer service to staff, patients, visitors, and/or vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
- Monitor communication channels, receive calls for service, and dispatch security-related personnel to routine incidents, priority situations, and/or requests for assistance in a calm, problem-solving manner.
- Document incidents, service requests, and response activity in dispatch systems and/or logs, helping to support accurate reporting and timely follow-up.
- Coordinate with on-site personnel, supervisors, and/or local first responders during incidents, medical situations, and other critical events, sharing updates and information as needed.
- Support regular and random patrol activity by tracking officer status, relaying post assignments, and communicating changes in coverage around the business and perimeter.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
