Security Officer - Customer Service
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Customer Service Patrol in Pembroke Pines, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer in a healthcare location, you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help to deter security-related incidents. You will assist staff, patients, and visitors with directions and support, document observations, and communicate concerns with professionalism. At Allied Universal, you will bring an agile, reliable, and innovative approach, working as one team with integrity in a caring, people-first culture.
Requirements
- Be at least 21 years of age.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Provide customer service to patients, visitors, and/or staff by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation and/or directing individuals to appropriate hospital resources.
- Conduct regular and random patrols of corridors, entrances, parking areas, and perimeter to help to deter unauthorized activity and/or identify security-related concerns.
- Monitor access points and interior spaces, observe for unusual conditions, and communicate observations to site leadership and/or local emergency services partners as required.
- Complete reports on incidents, observations, and patrol activities, and notify supervision and/or appropriate personnel per site procedures.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
