Security Officer - Control Room Dispatcher
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Control Room Dispatcher in Ashburn, VA , you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a leading financial institution location, you will coordinate security-related resources, monitor alarms and cameras, manage access control and badge activity, and keep clear communication flowing during routine operations and urgent situations. You will document events, support on-site teams, and provide customer-focused assistance to employees and visitors. At Allied Universal, you will thrive in an agile, reliable, innovative culture that puts people first through teamwork and integrity.
Requirements
- Have 1+ years of law enforcement experience or 2+ years of security supervisor/manager experience or 3+ years of security experience.
- Have a college degree.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access control and/or badge experience is preferred.
- Customer service experience is preferred.
- CPR certification is preferred.
Responsibilities
- Provide customer service to clients at a financial institution location by following established security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Operate the dispatch function by monitoring alarms, access control alerts, and/or CCTV feeds, prioritizing calls for service, and coordinating response with on-site personnel and local authorities as directed.
- Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, relaying clear information, and documenting actions taken.
- Maintain accurate dispatch logs and incident reports, including time-stamped events, notifications made, and follow-up actions, in accordance with post orders.
- Conduct regular and random patrols around the business and perimeter when assigned, noting unusual conditions, reporting hazards, and helping to deter unwanted activity.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
