Security Officer - Control Room Dispatch
About The Position
As a Security Officer - Control Room Dispatch in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Officer supporting a financial institution location, where you will coordinate security-related responses, monitor alarms and cameras, track radio and phone communications, and document incidents in real time. You will help maintain a visible, professional presence by guiding officers to priority needs and supporting customers and staff with clear updates. Our agile, reliable, and innovative team puts people first, delivers through teamwork, and acts with integrity.
Requirements
- Speak, read, and write fluent Spanish is required.
- At least 1 year of security-related experience is required.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Ability to lift up to 20 lbs is preferred.
- Being comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to personnel and visitors by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a financial services location.
- Monitor alarm systems, access control activity, and/or video systems; receive calls for service and dispatch officers and/or appropriate resources per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications and documenting actions taken.
- Maintain accurate dispatch logs, incident reports, and shift activity records; communicate status updates to site leadership and Allied Universal management.
- Conduct regular and random patrols around the facility and perimeter; working environments and conditions may vary by location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
