Security Officer - Concierge Desk

Allied Universal • Wilson, NC

1d • $18 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer - Concierge Desk in Wilson, NC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a busy retail and mall location, you will greet guests and tenants, manage access and visitor logs, monitor cameras and alarm systems, and respond to incidents with calm, clear communication. You will help to support a welcoming environment by documenting activity, sharing timely updates with onsite teams, and offering customer service that reflects Allied Universal values of integrity, teamwork, agility, reliability, innovation, and a people-first culture.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, tenants, and/or employees at the front desk by following site-specific security-related procedures and policies.
• Control access by greeting entrants, verifying identification and/or credentials, issuing visitor passes, and directing guests to appropriate mall or retail locations.
• Monitor alarms, cameras, and front desk communication channels, and report unusual activity and/or policy concerns to the appropriate contacts.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities when appropriate.
• Complete detailed written reports and maintain front desk logs of visitor activity, incidents, and security-related service requests.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED