Security Officer - Concierge Desk Residential
About The Position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Concierge Desk Residential in Pompano Beach, FL, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Security Officer at a luxury residential location, you will be the first point of contact for residents and guests, providing exceptional customer service and communication. You will help to deter security-related incidents by maintaining a visible presence and monitoring access to the property. At Allied Universal, we value teamwork, integrity, and putting people first, creating an engaging and supportive environment for all team members.
Requirements
- Must have at least 1 year of security-related experience.
- Must be at least 21 years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Nice To Haves
- A guard card or license is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to residents, guests, and visitors by following security-related procedures and site-specific policies at the front desk.
- Monitor access to the building, verify identification, and document visitor information as required.
- Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal protocols.
- Maintain a visible presence at the front desk to help to deter unauthorized entry or suspicious activity within the residential location.
- Assist with emergency response activities as needed, including communicating with building management and/or emergency services.
- Maintain accurate records and daily activity logs, reporting any unusual occurrences to the appropriate personnel.
- Answer phones, address resident inquiries, and provide general assistance while upholding security-related practices.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
