Security Officer - Client Services Desk

Allied Universal

25d • $17

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer - Client Services Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a financial institution location, you will greet employees and visitors, manage access control and badges, monitor alarms and cameras, and document security-related activity with clear, professional communication. You will be a visible, welcoming presence that helps to deter incidents while supporting daily operations. At Allied Universal, you will work with a caring team that is agile, reliable, and innovative, always acting with integrity.

Requirements

• Have 1+ years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• Being comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities.
• Staff the front desk at a financial institution location, greeting visitors, validating identification, issuing badges and/or passes, and directing guests to the appropriate area.
• Monitor lobby activity, access points, alarms and/or video systems as assigned, and report irregular activity according to site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as required.
• Complete security-related reports, incident documentation, access logs, and other front desk records, and communicate shift updates to Allied Universal leadership.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED