GSOC Operator - Entertainment Venue

Allied Universal • Fort Worth, TX

3d • $23 • Onsite

About The Position

As a Security Officer - Alarm Response in Fort Worth, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Allied Universal Security Officer at a high-energy retail and entertainment location, you will monitor and patrol assigned areas, conduct routine rounds, and maintain a highly visible presence that helps to reduce security-related incidents. You will respond to alarms and calls for service, support guests and team members with clear communication, and document activity using a computer or tablet. Join a caring, agile team that leads with integrity and teamwork.

Requirements

• Have a minimum of 2+ years of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.

Responsibilities

• Provide customer service to guests and staff by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities at a high-traffic retail and entertainment location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including addressing disturbances, guest concerns and/or medical situations, and escalating to onsite leadership and/or emergency services as needed.
• Conduct regular and random patrols throughout the venue, including entrances, common areas, retail spaces, parking areas and the perimeter, noting and reporting unusual activity and/or maintenance issues.
• Monitor access points and crowd flow, help to deter unauthorized entry into restricted areas, and assist with queue management during peak hours and special events.
• Complete required reports and documentation such as shift activity logs and incident reports, and communicate observations to Allied Universal supervisors and site contacts.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED