Security Officer 1 FT Dayshift

Greater Baltimore Medical Center • Towson, MD

30d • $17 - $24 • Onsite

About The Position

Under general supervision, but according to prescribed procedures. is responsible for the safety and protection of patients, visitors, staff, property, buildings and grounds.

Requirements

• Security, corrections, law enforcement, military or fire/EMS department experience is preferred
• Must be willing and able to work unscheduled hours based on the needs of the department
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to read, understand, implement and execute GBMC Security strategies as depicted in the GBMC Security policies, procedures, practices
• Must be able to complete and understand security training program requirements upon new hire onboarding and maintain throughout employment
• Must be able to successfully utilize electronic dispatch system to generate calls for service and complete reports
• Remain flexible to ever changing environments; adapt well to different situations
• Proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff, patients, visitors and all others remain safe, calm and respected while onsite.
• Ability to maintain satisfactory attendance and punctuality standard
• Neat and professional appearance
• Candidates must be able to demonstrate their ability to understand verbal and written direction, maintain a professional demeanor and restraint at all times, which includes stressful situations.
• Strong interpersonal and communication skills are necessary to effectively deal with patients, visitors and staff
• Must be able to handle pressure of working with high volume public (constantly to occasionally depending on assignment)
• Immediately responds to emergencies to provide necessary assistance to employees and customers
• Ability to operate a variety of machines and equipment including automobiles, office equipment, radio, telephone, visitor management system, access control system, and CCTV
• Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
• Current State Driver's License which must be maintained throughout employment.
• Successful completion of post-hire training course including CPR/RQI, Stop the Bleed and de-escalation within two weeks of employment. Must maintain RQI throughout employment.
• Possession of Maryland Security Guard license or must file for license within first 2 weeks of employment. Must obtain Security Guard license within first 90-days of employment.
• EMTALA training is required and must be successfully completed within the new hire probationary period prior to the employee working independently
• GBMC Workplace Violence Prevention Training is required and must be completed within the new hire period, prior to the employee working independently
• Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
• Climb stairs, ramps, or ladders occasionally during shift
• Bend/twist at waist/knees/neck to perform various duties
• Occasionally lift or carry up to 50 pounds
• Run as needed
• Constant use of upper body extremities to perform tasks which require reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
• Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
• Work in various environments including adverse outdoor conditions such as cold, rain or heat
• Constant mental alertness and attention to detail required while setting priorities and following up on assignments
• Current State Driver's License which must be maintained throughout employment
• Security Guard certification issued by the Maryland State Police that must be maintained throughout employment
• Security Guard training by an approved instructor from the Maryland Police and Correctional Training Commission for in-service training that must be maintained throughout employment
• As a condition of continued employment, employee must maintain current active status of all required competencies and certifications to include but not limited to CPR, EMTALA, Work Place Violence Prevention training
• These conditions of employment are mandatory for all Security Officer's to work independently
• Security Officers are not permitted to work independently if these conditions of employment are not met

Responsibilities

• Duties include those noted on the first page of job description summary
• Ensure the facility is provided with high quality security services to protect people and property
• Report safety concerns, security breaches and unusual circumstances both verbally and in writing
• Build, improve and maintain effective relationships with patients, visitors and staff
• Answer questions and assist patients, staff and visitors
• Answer phones or greet patients, staff, visitors / employees in a professional, welcoming manner

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees