Security Officer 1

WVU Medicine

14d

About The Position

Performs a variety of duties to provide assistance and information to all patients, visitors and staff. Enforce policies and procedures to provide a safe, secure environment, in support of the Security Program. Additional Job Description: Job Description Summary: Performs a variety of duties to provide assistance and information to all patients, visitors and staff. Enforce policies and procedures to provide a safe, secure environment, in support of the Security Program.

Requirements

High School diploma or equivalent
Valid Driver’s License – Must be maintained during employment period.
Obtain certification in HeartSaver First Aid within 60 days of hire date.
State criminal background check, and federal, if applicable, as required for state department of health (e.g. PA DOH, OH DOH, MD DOH, WV DHHR) regulated areas based on physical work location.
Ability to sit, stand and walk for the entire shift and/or double shift.
Ability to lift, push or pull 80 pounds.
Ability to tolerate adverse environmental conditions for entire shift and/or double shift.
Evaluation by Occupational Medicine required upon hire or transfer to ensure medical fitness. Periodic evaluation after hire required. Any significant changes in health-status must be reported.
Ability to perform effectively under often stressful situations.
Good decision-making skills.
Ability to organize and maintain document controls.
Demonstrates writing skills.
Must be a team player and contributor.
Displays caring and courteous attitude.
Ability to maintain confidentiality.
Maintains accurate documentation.
Must be able to communicate clearly and respond logically to various situations.

Nice To Haves

Prior experience in the Security field

Responsibilities

Initiates positive customer service interaction and provides appropriate assistance to hospital patients, visitors and staff to facilitate orderly and efficient access to hospital facilities in accordance with hospital and departmental policies and procedures.
Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such 100% of the time.
Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner, 100% of the time.
Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing hospital facilities.
Monitors and maintains traffic flow in hospital parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with hospital and department policies and procedures, as monitored by supervision.
Maintains consistent presence and visibility by performing routine building rounds, building door unlocks, exterior building and parking lot patrol.
Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
Reports suspicious situations, circumstances, incidents and persons, according to hospital and department policy and procedures.
Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to hospital and department policy and procedures.
Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective, and legible manner.
Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
Operates Hospital-owned vehicles in a safe and responsible manner, 100% of the time.
Ensures safety and proper operating condition of vehicles by performing vehicle inspections, as outlined by departmental policy.
Incident Reporting
Routine Building Rounds
Incident Investigation
Crowd Control
Restraining Patients
Disaster Response
Domestic Disputes
Med G Assists
Parking Enforcement
Consistence Presence and Visibility
Helicopter Assignments
Media Issues
Victim Assistance
Engages in Traffic Direction
Policy Enforcement
Investigation of Alarms, Durress, etc.
Tire Changing
Battery Jumps
Parking Rounds
Effective Radio Communication
Escorts patients/visitors/staff, gives accurate directions to customers
Loss Prevention
Transport equipment/staff/visitors/patients
post assignments for exterior patrol/all canopy/all booths
STOP training
Completion of Required Book sections 1-7
Custody issues