Security Monitor Supervisor (HLC)

The Salvation Army USA Central Territory•Indianapolis, IN

12d•Onsite

About The Position

As the Security Monitor Supervisor oversees all security operations and supervises all security monitors while ensuring that the Mission of The Salvation Army is effectively carried out.

Requirements

High School Diploma or equivalent required, associate’s degree preferred
Position requires a background check to be completed, and all background check results will be reviewed.
Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard
Must complete Safe From Harm training within the first 90 days of employment.
CPR and First Aid Certification within 6 months of hire
Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
If in recovery, must demonstrate a minimum of 2 years sobriety including emotional and social stability
Good speaking, hearing and vision ability, and excellent manual dexterity
Lifting, pulling, and pushing of materials up to 50 pounds
May require bending, squatting, walking.
May require standing for extended

Nice To Haves

Supervisory Experience a plus

Responsibilities

Enforces rules of The Harbor Light Center
Ensures the safety of all clients, staff, and visitors
Monitors all incoming traffic into the facility 24 hours per day
Monitors security cameras
Facilitates and performs emergency evacuations
Secures the building and ensures all doors are locked
Conducts internal and external rounds throughout the building and premises
Performs searches of dorm rooms, or other spaces, to detect contraband or other prohibited items
Conducts Breathalyzer tests on every client (required & random) entering the South Entrance
Conducts urine drug screens (required & random) on clients
Performs search of belongings on all perspective clients
Performs search of belongings for current clients who have left the facility (i.e., Work, shop, etc.) and are re-entering the building
Directs and documents Bed Checks to verify our census on a nightly basis
Confiscates, disposes, and documents all contraband found on clients, in building or premises
Escorts clients to meals
Monitors clients at breakfast, lunch, dinner, and snacks
Conducts mandatory Morning Thoughts
Dispenses and tracks lunch bags given to working clients
Escorts clients to group sessions
Transports clients to and from the hospital
Transports client medication to the Medical Room
Monitors the Medical Room during medication administration
Maintains Transitional Housing sign in/out sheets
Maintains sign in/out sheets for client breaks
Documents and completes Incident Reports for events related to the building, premises, off-site occurrences and/or clients and staff
Receives and completes Property Log for all client property that may be dropped off
Secures and completes Valuables Log of all client valuables/property
Logs every piece of mail received from the United States Postal Service
Answers, transfers, and directs all incoming calls to the appropriate person or department
Monitors Residential Treatment Department and clients when Residential Treatment staff are away from the building
Monitors community service workers
Processes and receipts cash and/or check payments for client accounts when the Financial Office is closed
Attends monthly In-Service Meetings
Helps/Assists other departments as needed or directed
Maintains attendance in accordance with agency guidelines.
Contribute to a positive work environment.
Other tasks as assigned by leadership
Assists in ensuring staff coverage for all shifts
Attend and lead security staff meetings
Assist in training and policy instruction for security monitors
Provide oversight of security during off hours with assigned company cell phone
Maintains constant communication with all the Directors
Participate in New Hire Orientation Training
Attends One-on-One Meetings with Quality Assurance Director
Maintains and ensures functionality of security equipment such as metal detectors, AED, camera systems, radios, etc.
Provides adequate coverage in shifts for vacations, personal days, leave of absences and holidays
Attend external training opportunities as assigned
Responsible for security monitors annual performance reviews
Manages paperwork in accordance with the Retention Policy
Ensuring drills are completed monthly
Responsible for tracking drills and inspections
Representative in Safety, Quality Improvement, and Infection Control Committee(s)
Facilitate a Health and Safety In-Service as a required staff training
Responsible for in-service make-up sheets to be completed monthly