Security Manager

TKO • New York, NY

20d

About The Position

The Security Manager ensures that every person entering hospitality spaces overseen by On Location, from VIPs to fans and contractors, is authorized to be there. You will oversee and manage a diverse workforce of security access staff and maintain the integrity of the venues to ensure a safe, secure, and seamless flow of people.

Requirements

• Experience: Minimum 5+ years in security management, with a specific focus on stadium operations or large-scale international events.
• Soft Skills: Calm under extreme pressure; ability to make decisions in high-stress, live environments, all while ensuring the highest level of guest experience.
• Education: Bachelor’s degree in Criminal Justice, Sports Management, or a related field (or equivalent employment and field experience).
• Languages: Fluency in English is mandatory. Fluency in Spanish is required for the Mexico-based venues.
• Must be able to work long, irregular hours, including nights, weekends, and holidays.
• Ability to remain on your feet for 10+ hours and navigate large stadium footprints quickly.
• Must pass a comprehensive FIFA-vetted background check and obtain necessary local licensing (e.g., state-specific security guard registration).

Responsibilities

• Operational Leadership & Training - Team Oversight: Lead and brief a team of On Location Access Staff on matchday protocols.
• Ensure the proper placement of On Location Access staff at the identified locations and that positions are staffed according to On Location and FIFA requirements
• Access Control - Venue Management: Enforce strict access rules for restricted areas, including but not limited to On Location’s: Pitch-side Lounges, VIP Lounges, Pavilions, Villages, and vehicle and vendor access when applicable.
• Problem Solving: Act as the primary escalation point for accreditation discrepancies and failed ticket scans.
• Safety & Security Integration -Crowd Flow: Monitor ingress and egress points to prevent overcrowding and ensure that emergency exits remain clear and accessible.
• Inter-Agency Liaison: Coordinate, Venue IT, and FIFA Accreditation teams to align security screening with technical data flows.
• Reporting: Provide real-time data to the Venue Operations Center (VOC) regarding attendance numbers and security incidents in coordination with FIFA Security.
• Emergency Management: Ensure all emergency action procedures for all identified risks are documented, briefed, and trained by all staff at each venue.

What This Job Offers

• Career Level: Manager
• Number of Employees: 251-500 employees