Security Manager

Spooky Nook Sports Inc • Manheim, PA

1d • Onsite

About The Position

The Security Manager will be the primary contact for Spooky Nook Sports Manheim’s safety and security policies, procedures, and operations. This will include overseeing security staff operations, ensuring compliance to policy and procedures and emergency operations responses, building relationships with local law enforcement, and ensuring safety and security of all employees, guests, customers, and stakeholders.
NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:
PA State Police criminal history record,
PA Child Abuse Clearance, and
FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: . We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.

Requirements

• PISGS, OPOTA, PATH, OCAT, or similar certificates
• Bachelor’s Degree in relevant field (i.e. Criminal Justice, Business, Emergency Management, education, etc.)
• An accumulation of at least 10 years of experience in security, law enforcement, or emergency management
• 21 years of age or older
• Dependable transportation to and from work
• Must have a valid Driver’s License
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that includes evenings, weekends, and/or holidays as needed
• Authorized to work in the United States

Nice To Haves

• At least 5 years of experience in a senior management role with multiple direct reports
• ACT 235 Certification preffered
• Ability to visit sites and build relationships with community organizations
• Knowledge of operations for large, banquets, trade shows, corporate meetings, and youth travel sports
• Demonstrated ability to lead and inspire a team
• Passionate about guest service and advocacy
• Thorough knowledge of sales principles, brand, product, and service management
• High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry
• Highly dependable with a history of consistent attendance and punctuality
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
• Self-starting and motivated with the ability to work independently and take initiative
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Integrity: Trustworthy and honest; takes accountability when appropriate
• Demeanor to remain calm in tense or stressful situations
• Initiative to work efficiently with minimal supervision

Responsibilities

• Manage development of the Manheim Security team
• Schedule security staff and facilitate the recruitment process for new employees within the security department
• Attend weekly operational meetings
• Professionally develop security team members and ensure they are properly trained
• Update and enhance the current policy and procedures and emergency operations plan
• Develop and manage the relationships with local law enforcement agencies
• Respond to, and be the point of contact for, medical emergencies, fire alarms, altercations, and other response events
• Assist with investigations in a wide variety of topics including employee relations, guest complaints, and injuries
• Conduct physical inspections of property to ensure building remains secured at all times
• Manage security related systems including security cameras, access point permissions, and two-way radios
• Assist in providing training in the areas of active assailant, stop the bleed, CPR, etc.
• Develop and maintain collaborative relationships with guests, community stakeholders, organizations, partners and volunteers
• Distribute appropriate information to employees and guests related to security for special events, tournaments, etc.
• Provide onsite support for Spooky Nook Sports tournaments
• Serve on departmental task groups
• Stay informed of sport and recreation industry trends and happenings and react accordingly to keep Spooky Nook Sports safe and secure
• All other duties as assigned

Benefits

• Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
• Affordable and comprehensive Medical, Dental, and Vision benefits
• Competitive PTO package
• Paid holidays
• 401k program
• 35% discount on food and beverage purchases, including the Forklift and Palate restaurant
• 35% discount on all Nook apparel
• Free child watch (3-hour increments)
• Discounts on academy team programs, birthday parties, personal training, event space rental, and more!
• Local business discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager