About The Position

The Security & Infrastructure Engineering Manager is responsible for the implementation, operational support and security of the USO's infrastructure environment, which includes on-premise network, Microsoft Azure and Office 365 Cloud tenant. This individual manages a Cyber Security Analyst and a Systems Administrator.

Requirements

  • Bachelors Degree in Computer Science, Information Systems or related field. MCSE, CSEP, CISM and/or CISSP preferred.
  • 5+ years progressively responsible work experience implementing and managing local-area and wide-area networks in Office 365 and Azure environments.
  • Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
  • 1+ years work experience in a supervisory capacity.
  • Advanced knowledge of information technology.
  • Demonstrated ability to lead high-performing teams.
  • Strong interpersonal, customer service and problem-solving skills.
  • Willingness and ability to work non-standard hours as needed.
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
  • Ability to handle confidential information with tact and poise.
  • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.
  • Ability to perform basic business/accounting functions including project management and budget reconciliation.
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities.

Nice To Haves

  • Experience in a not-for-profit, military, multicultural and/or global organization.
  • MCSE, CSEP, CISM and/or CISSP certifications.

Responsibilities

  • Plan, build and maintain the USO's systems infrastructure, including but not limited to, implementing and maintaining the organizations Microsoft Azure and Office 365 environments and maintenance with other Software as a Service solutions.
  • Monitor performance of hosted and cloud systems. Ensure services, including but not limited to, daily server administration, monitoring and managing data backups, and monitoring and tuning server-based applications meet established expectations securing the organizations systems and data with 24/7 access and availability.
  • Evaluate new and existing technologies to improve the management, security, and performance of USO networks. Identify strategic and tactical opportunities and solutions and make improvements recommendations for identified business needs.
  • Serve as project manager and primary technical subject matter expert to internal staff, and external vendors and contractors, related to the installation, maintenance, security and support of computer systems and networks.
  • Provide support for escalated Help Desk support requests.
  • Lead, manage and mentor cyber security and infrastructure direct report(s).

Benefits

  • Generous paid time off, including volunteer days and military leave.
  • Remarkable 401k match.
  • Comprehensive benefits.
  • Opportunities for training and education reimbursement.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Religious, Grantmaking, Civic, Professional, and Similar Organizations

Education Level

Bachelor's degree

Number of Employees

251-500 employees

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