Security Guard Unarmed Patrol
About The Position
As a Security Guard - Unarmed Patrol Rover in Framingham, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer in a retail and mall setting, you will monitor and patrol assigned areas, conduct routine rounds, and stay highly visible to help reduce security-related incidents. You will greet guests, assist store teams, and communicate clearly while documenting activity and reporting concerns. At Allied Universal, you will bring agility and integrity to every shift, support a caring culture, and deliver results through teamwork.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer Service Experience is preferred.
- Alarm Panel Experience is preferred.
- Access Control/Badge Experience is preferred.
- Loss Prevention is preferred.
- CPR Certification is preferred.
Responsibilities
- Provide customer service to clients, customers, and store associates by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Conduct regular and random patrols throughout the retail sales floor, stock areas, and exterior perimeter to help to deter theft, vandalism, and other unwanted activity.
- Monitor entrances, exits, and high-traffic areas, observing for suspicious behavior and addressing concerns in accordance with post orders and local guidelines.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation and coordinating with store leadership and/or public responders as needed.
- Document observations, incident details, and daily activities through written reports and electronic systems, supporting follow-up and loss prevention efforts.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
