Security Guard (Overnight)

Chetola ResortBlowing Rock, NC
1dOnsite

About The Position

ABOUT CHETOLA RESORT For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. THE ROLE Chetola Resort is seeking a professional and reliable Overnight Security Guard (10 PM – 6 AM) to ensure the safety, security, and peace of mind of our guests, employees, and property during the late evening and overnight hours. This role plays a vital part in upholding our resort’s reputation as a safe, welcoming environment for all who visit and work here. As the first in-person point of contact for many guests arriving late at night, you set the tone for their stay. Whether offering a friendly greeting, assisting with directions, or providing reassurance after a long journey, you ensure that every guest feels cared for and at home from the moment they arrive.

Requirements

  • Ability to stay alert and focused during overnight hours (10 PM – 6 AM); able to work overnight shift at least 3 times per week
  • Prior experience in customer service, hospitality, or security preferred
  • Strong communication and conflict-resolution skills
  • Must be physically able to walk, stand, and patrol for extended periods
  • Availability to work overnights, including weekends and holidays

Responsibilities

  • Serve as the first in-person welcome for arrivals, greeting every guest with warmth and professionalism
  • Provide directions, answer questions, and offer assistance to ensure a smooth arrival experience
  • Respond to guest concerns or issues with professionalism and discretion
  • Maintain a calm, approachable presence that reassures guests and staff alike
  • Patrol all resort grounds, parking areas, and facilities
  • Monitor entrances, exits, and restricted areas to maintain a secure environment
  • Conduct regular checks of doors, windows, and public spaces to ensure safety
  • Respond promptly to alarms, disturbances, or unusual activity
  • Document guest interactions, incidents, and activity in detailed reports
  • Communicate effectively with management and emergency services when required
  • Assist with emergency response procedures, including evacuations and medical calls
  • Enforce resort policies in a respectful and guest-centered manner

Benefits

  • One of the largest private employers in the county with a dynamic work setting and strong potential for career growth
  • Join a dedicated and growing team shaping the next era of a beloved mountain resort
  • Contribute meaningfully to a culture rooted in connection, craftsmanship, and care
  • Competitive hourly wage
  • Benefits offered for eligible employees who work more than 30 hours per week, including health, dental, vision, supplemental benefits, PTO, and on-property perks
  • Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
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