Security Floor Supervisor

ASM Global • Denver, CO

16d • $24 - $25 • Onsite

About The Position

By specific shift assignment, oversees and directs the work of Security Floor Agents assigned to respective shifts.

Requirements

• High school diploma or GED
• Two to four years security experience in a large facility
• Absence of felony or violent crime convictions
• Demonstrate excellent communications (verbal and written) and inter-personal skills among all levels of staff and clientele, required
• Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required
• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities, required
• Excellent problem solving and organizational skills, required
• Provide customer service in a professional considerate manner, required
• Excellent record of dependability and reliability, required
• Basic computer skills
• City and County of Denver Security Guard License required
• Must possess the ability to lift objects up to 50 pounds to desk level.
• Requires radio usage of a two-way hand-held radio.

Nice To Haves

• One year of supervisory experience preferred
• Customer Service Experience, preferred
• Valid and current Class C Colorado Driver License preferred

Responsibilities

• Serve as senior agent on assigned shifts.
• Effectively operate the shift in support of a high guest experience level of care for employees, clients, and patrons
• Assist to implement and effectively carry out emergency, safety, and security programs and procedures when necessary
• Implement foot and vehicle patrols of property; Inspect and report on facilities compliance with safety and security procedures
• Assist the investigation, reporting and follow-ups on incidents including damage/injury to the facility or employees.
• Assure proper and immediate routing of incident reports and have those to Assistant Manager or Manager for review and final report.
• Assist with overview and reporting of client-contracted event security
• Assist with assignments and permitting for temporary parking
• Assist with taking photos at base when needed.
• Other duties as assigned
• Provide a guest services level of care for employees, clients, and patrons
• Carry out emergency, safety, and security programs and procedures when necessary
• Perform foot and vehicle patrols of property.
• Inspect and report on facilities compliance with safety and security procedures
• Investigate and report on incidents including damage/injury to the facility or employees
• Assure POD compliance on patrols
• By direction, provide assignments and permitting for temporary parking

Benefits

• $500 Signing Bonus at completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service!
• Generous Paid Time Off and Holiday Pay
• Health, dental, vision insurance, eligible upon hire
• 401(k) investment plan, with a discretionary employer match of up to 4%
• Healthcare reimbursement and flexible spending plans
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance available
• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
• Tuition reimbursement program (salaried employees after working full time for at least one year)
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED