Security Field Training Officer

Securitas Security Services•San Jose, CA

About The Position

We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. Essential Functions Serves as primary point of contact for onboarding and (follow-up) sustainment training. Trains and certifies new security personnel and maintains required training documentation. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc. Ensures all site personnel adhere to policies and standard operating procedures. Recommends onboarding, and training scheduled in accordance with training needs for security staff to the site and campus security managers. Assists with audit compliance as it relates to training. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership. Mains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures. Provides feedback on competence, compliance, and morale to campus site leadership. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication, such as cell phone.
Must have a reliable means of transportation (public or private).
Must hold or be able to obtain a valid driver’s license or equivalent.
Must have the legal right to work in the country where the position is located.
Must have the ability to speak, read, and write English proficiently.
Must have a high school diploma, secondary education equivalent, or GED.
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
4 years of related experience
2 years of training experience
Able to travel as required, up to 50% of the time, occasionally with limited notice.
Able to work evening or weekend hours when required, such as during an emergency event or crisis.
Highly motivated, energetic, self-directed individual with analytical and problem-solving skills.
Ability to communicate clearly and concisely, sharing technical concepts to a varied audience
High attention to detail.
Confident in delivering classroom and field training in an engaging and professional manner.
Ability to communicate effectively at all levels and across diverse cultures. (a weakness – do not know additional languages.
Ability to provide positive direction and motivate performance.
Capable of learning a variety of security and safety devices and controls.
Ability to track and maintain schedule assignments.
Ability to maintain professional composure when dealing with unusual, urgent, and high pressure circumstances.
Strong Oral and written communications skills. Must be able to read, write, and understand English.
Strong customer service and service delivery orientation.
Ability to be an effective leader and member of project teams.
Ability to take initiative and achieve results.
Ability to adapt to changes in the external environment and organization.
Required ability to manage multiple tasks concurrently.
Computer usage, which may include prolonged periods of data analysis.
Handling and being exposed to sensitive and confidential information.
May be required to use vehicle in the performance of duties.
Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
Close vision, distance vision, and ability to adjust focus.

Nice To Haves

Datacenter experience
Associate degree in relevant field
Experience with training development

Responsibilities

Serves as primary point of contact for onboarding and (follow-up) sustainment training.
Trains and certifies new security personnel and maintains required training documentation.
Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.
Ensures all site personnel adhere to policies and standard operating procedures.
Recommends onboarding, and training scheduled in accordance with training needs for security staff to the site and campus security managers.
Assists with audit compliance as it relates to training.
Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.
Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.
Provides feedback on competence, compliance, and morale to campus site leadership.