Training Officer

Ohio Department of Administrative Services • Columbus, OH

14h • Onsite

About The Position

This position is in the Office of Child Support (OCS) which establishes policies and guidelines for the child support program based on federal and state laws. Ohio's child support program provides services to help ensure that children receive the financial and medical support that they are legally entitled to and deserve. Lean more about the office by visiting the ODJFS OCS website.

Requirements

• Option 1: 6 courses in human resources, education, sociology or psychology or 18 months experience in preparing informational or instructional programs. AND 18 months training or 18 months experience in public speaking or effective communications skills. AND 3 months training or 3 months experience in operating audio visual equipment.
• Option 2: Equivalent of minimum class qualifications for employment noted above.

Nice To Haves

• Good customer service and interpersonal skills.
• Excellent verbal and written communication.
• Comfortable with public speaking and presenting to an audience, in person and/or virtually.
• Knowledge of Microsoft Office software (i.e., Word, PowerPoint, Excel, Teams, Outlook).
• Knowledge of eLearning training development software (i.e., Adobe Captivate, Articulate 360, Lectora).
• Familiarity of adult learning principles and a passion for learning.

Responsibilities

• Research child support policy and system information to develop training presentations and materials.
• Deliver training to county and state child support professionals and assist in the facilitation of training sessions.
• Perform after training session duties, including tracking attendance, reviewing evaluation feedback, and updating handouts and question and answer documents.
• Collaborate as needed with other OCS units, ODJFS offices, and county partners to produce training.
• Monitor a shared email inbox and respond to inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed