Security Dispatcher

SSM Health • St. Louis, MO

2d

About The Position

Provides support to the Security department through monitoring requests for assistance, alarm and notifications and taking appropriate action.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required

Responsibilities

• Processes incoming and outgoing radio assignments, obtains pertinent information from the reporting party prioritizes the required department response, and dispatches Security personnel. Coordinates with other departments to obtain information, obtain and send assistance and/or provide essential information to support operations.
• Monitors and operates security handheld radio, emergency phones, access control, video management, and alarm systems/panels and answer telephone calls, obtain essential details, and provide call details to allow appropriate response by security department personnel.
• Monitors security personnel response and provide additional support and call law enforcement, emergency medical services (EMS), and/or fire department when required.
• Maintains lost and found, valuables, and conduct audits periodically.
• Documents radio calls and dispatch actions, and completes security reports in accordance with departmental procedures and guidelines.
• Utilizes mass notification platforms to send out ministry communications and receive and announce weather, medical, and other clinical and security safety response codes.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED