Security Dispatcher

TEKsystems•Dallas, TX

4d•$17 - $17•Onsite

About The Position

We are hiring Security Operations Dispatchers to support a 24/7 Security Operations Center (SOC) focused on physical building security for a large healthcare‑based environment. This role plays a critical part in monitoring security systems, coordinating field response, and ensuring timely handling of incidents across multiple facilities. This is a high‑visibility, mission‑critical role that works closely with security leadership and operational teams.

Requirements

Active TCOLE or TLETS certification (required to be considered)
6 months – 1+ year of experience in security operations, dispatch, or access control environments
Experience working with: Access control systems and badging Security access points CCTV/security cameras (installation, troubleshooting, monitoring)
Strong verbal communication and multitasking abilities
Asset management
PC/Technical troubleshooting
Inventory tracking
Network awareness
Printer support
Information security fundamentals
Must meet facility‑related vaccination requirements (does not include COVID)
Strong professionalism and customer‑facing demeanor
Ability to multitask in fast‑paced, high‑pressure environments
Strong problem‑solving and critical‑thinking skills
Reliable and dependable work ethic

Nice To Haves

Prior SOC or healthcare security experience
Experience with enterprise physical security platforms

Responsibilities

Monitor alarms and security systems in a 24/7 SOC environment
CCTV monitoring and security camera troubleshooting
Conduct security camera surveys
Manage and support badging systems
Answer and route calls using an IP‑based telephone system
Dispatch security officers and coordinate with law enforcement using radio systems
Perform radio and call logging
Issue, collect, and document incident reports
Route incident information to appropriate response units
Ensure timely and effective responses to alarms, incidents, and notifications
Handle emergency and non‑emergency calls from internal staff, vendors, and external authorities
Process and assess information from multiple systems and respond using proper dispatch protocols
Support security operations documentation (e.g., officer dispatching, incident reporting)