Security Dispatcher - OMC - Part Time

Ochsner Clinic Foundation • New Orleans, LA

3d • Onsite

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job answers internal/external calls for Security Operations, which average 2-3,000 transactions daily. Answers routine and emergency calls for security assistance while obtaining all necessary information required while dispatching security officers to calls for service as well as making notifications to on duty supervisors. Responds to all emergency situations, all types of Hospital/Clinic codes at any given time, monitors Hospital/Clinic video screens, maintains security log and all associated computer entries; handles all call and on-call for security and emergency preparedness for main campus and regional clinics as well as notifications for security incidents and emergency preparedness issues.

Requirements

• High School diploma or equivalent
• 1 year experience as a telephone operator, dispatcher or related experience
• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals.
• Good analytical skills
• Excellent communication skills
• Demonstrates Good Judgement
• Strong interpersonal skills
• Strong customer service skills
• Must possess a good command of the English language, along with the ability to speak clearly and distinctly

Responsibilities

• Consistently answers calls using standard Ochsner greeting
• Solicit and document information needed from callers to determine level of security assistance and then to dispatch officers to assist callers
• Responds to all codes/notifications during emergency incidents
• Other related duties as required.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED