Dispatcher (Part-time)

Quikrete Heavy Construction MaterialsMetairie, LA
5d

About The Position

As a Dispatcher with Quikrete Heavy Construction Materials, you will be responsible for compiling orders, scheduling deliveries and drivers and providing customer service.

Requirements

  • A minimum of 3 years customer service experience preferred.
  • High School diploma or general education degree (GED) required.
  • Prior dispatch experience, tracking and scheduling is preferred.
  • Bi-Lingual (Spanish/English) will be highly looked upon.
  • Computer Skills: typing skills, internet navigation.

Responsibilities

  • Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements.
  • Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations.
  • Able to remain calm and decisive in a potentially high stress/fast-paced work environment.
  • Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers.
  • Must be familiar with our delivery areas and must be able to assist drivers in finding job sites.
  • Must be able to determine travel time to jobs and best plant locations to service the job.
  • Accurately and promptly input orders to customer specifications for delivery.
  • Review and verify accurate delivery and product information on orders prior to delivery.
  • Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office.
  • Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
  • Daily review of Driver timecards, delivery time reports and time entry/ tracking.

Benefits

  • Competitive wages.
  • Opportunities for overtime.
  • Company provided benefits: Medical, Dental, Vision, Company paid life and disability benefits, paid vacation, and 401K.
  • A friendly and team-oriented work environment, with a supportive management team.
  • Hands-on training for our employees and opportunities for advancement.
  • A company dedicated to continuous improvement.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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