Dispatcher (Part-time)

Quikrete Heavy Construction Materials • Metairie, LA

5d

About The Position

As a Dispatcher with Quikrete Heavy Construction Materials, you will be responsible for compiling orders, scheduling deliveries and drivers and providing customer service.

Requirements

• A minimum of 3 years customer service experience preferred.
• High School diploma or general education degree (GED) required.
• Prior dispatch experience, tracking and scheduling is preferred.
• Bi-Lingual (Spanish/English) will be highly looked upon.
• Computer Skills: typing skills, internet navigation.

Responsibilities

• Dispatch and control the Drivers needed throughout the day and make any necessary adjustments to maintain daily volume requirements.
• Have a professional and respectful voice over the phone/radio, with the ability to deescalate tense situations.
• Able to remain calm and decisive in a potentially high stress/fast-paced work environment.
• Solve problems in a timely manner while fostering lasting business relationships with our customers/drivers.
• Must be familiar with our delivery areas and must be able to assist drivers in finding job sites.
• Must be able to determine travel time to jobs and best plant locations to service the job.
• Accurately and promptly input orders to customer specifications for delivery.
• Review and verify accurate delivery and product information on orders prior to delivery.
• Must be able to perform in high call volume situations while multitasking with plants, drivers, team members in the office.
• Coordinate Driver timekeeping functions, including receiving and documenting time off requests. As well as, maintaining Driver time off schedule in respect to sick time and personal days
• Daily review of Driver timecards, delivery time reports and time entry/ tracking.

Benefits

• Competitive wages.
• Opportunities for overtime.
• Company provided benefits: Medical, Dental, Vision, Company paid life and disability benefits, paid vacation, and 401K.
• A friendly and team-oriented work environment, with a supportive management team.
• Hands-on training for our employees and opportunities for advancement.
• A company dedicated to continuous improvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees