Security Dispatch - Full Time (Tropicana Laughlin)

Caesars Entertainment•Laughlin, NV

About The Position

Tropicana Laughlin is seeking a highly organized, detail‑oriented, and service‑driven Security Dispatcher to support our Security Department. In this vital role, you will coordinate communication, dispatch officers, and maintain essential logs that keep our property running safely and efficiently. If you excel under pressure, communicate clearly, and enjoy being at the center of fast‑moving operations, this is the perfect opportunity to shine. As part of the Caesars Entertainment family, you’ll deliver our Family Style Service while ensuring a secure and welcoming environment.

Requirements

High School Diploma or GED
Six months or more of relevant security or dispatch experience
Strong organizational, communication, and multitasking skills
Ability to follow company policies, procedures, and safety regulations
Ability to read and write basic business correspondence and logs
Ability to perform basic math (addition, subtraction, multiplication, division)
Working knowledge of Microsoft Office products
Must possess and maintain applicable regional Gaming Card(s)/License(s)
Valid State Driver’s License with a clean driving record & Alcohol Awareness Card
Must be able to communicate effectively in English
Must be 21+ to work in this position

Responsibilities

Dispatch Security Officers to various calls across the property
Coordinate with Engineering regarding all elevator issues
Maintain key control for the entire property
Handle AMR calls, including notifying Security and all required departments
Respond to emergency calls with accuracy and urgency
Manage Lost & Found and maintain detailed logs
Handle property outages, following emergency short‑ and long‑call‑out procedures
Maintain daily dispatch activity logs
Maintain the DR (Daily Report) log
Monitor and manage the Emergency Board, contacting Engineering when needed
Track room complaints, as required
Maintain room pin/unpin logs
Maintain key in/out logs
Log daily Race & Sports times
Control inventory of all required forms
Deliver Caesars Entertainment’s Family Style Service to guests and team members

Benefits

Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
Student Loan Debt Assistance to help lighten your financial load
A People First Culture where every team member is valued
Affordable Medical, Dental & Vision Plans with flexible options
401(k) with Company Match to support your long‑term financial goals
Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
Paid Time Off so you can recharge
Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

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