Cage & Player Services Rep - Full Time (Tropicana Laughlin)

Caesars Entertainment • Laughlin, NV

6d

About The Position

At Harrah’s & Tropicana Laughlin, our Cage & Credit Team plays a vital role in delivering secure, accurate, and friendly financial services to our guests. When you join our team, you’re stepping into a company that values integrity, teamwork, and exceptional guest service.

We’re looking for a dependable, detail‑oriented Cage/Player Services Rep to perform cashiering functions, support guest credit services, and assist with player enrollment. This role is essential to maintaining secure financial operations while delivering warm, helpful, Family‑Style service.

Requirements

• Must be at least 21 years of age
• High school diploma or equivalent
• Strong communication skills and the ability to read and write simple lists, memos, and business correspondence
• Excellent math skills (addition, subtraction, multiplication, division)
• Familiarity with company policies, procedures, and safety regulations
• Must possess and maintain all applicable regional Gaming card(s) and/or license(s)

Nice To Haves

• Six months or more of related casino experience or equivalent training preferred
• Working knowledge of Microsoft Office products

Responsibilities

• Redeem guest chips and cash guest checks
• Operate the central credit computer and process credit card advances
• Assist with guest credit applications and approve credit within established limits
• Balance assigned bankroll accurately each shift
• Handle money exchanges with various departments
• Enroll new players, provide card usage instructions, and explain membership benefits
• Identify, sign up, track, and support players using the ACSC system
• Accurately input and maintain player records in the computer system
• Maintain inventory and usage control of promotional prizes and supplies
• Provide information and assistance to guests regarding all hotel and casino departments
• Adhere to all gaming regulations and company policies
• Maintain availability for scheduled shifts
• Deliver Caesars Entertainment’s Family‑Style Service at all times

Benefits

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People‑First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family‑Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED