SECURITY DISPATCH OFFICER

Golden Entertainment•Las Vegas, NV

20d•Onsite

About The Position

Summary: Responsible for the successful security surveillance review, communication, and deployment of security officers as necessary to respond to calls for aid and/or other assistance, as dictated during the course of a normal shift. Reviews and records footage requests.

Requirements

At least one year of casino security, law enforcement, surveillance, military or EMT experience
Experience with or ability to read and understand all tabular status display monitors for all elevators in the event of an emergency
Excellent guest service skills
Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
Working knowledge of Microsoft operating system and applications preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence
Ability to effectively communicate in small and large group situations, as well as one-on-one, including all local, state, and private agencies in regard to the functions of the Life/Safety system and related equipment
Ability to effectively communicate in English and via portable radios
Be familiar with all laws and codes of the Uniform Fire Code, as well as the authority having jurisdiction (Las Vegas Fire Department). This is critical during an alarm and relative to the proper and timely notification of above.
Have the ability to remain calm during an emergency situation in order to properly coordinate activities from the Fire Command Center.
At least 21 years of age
High school diploma or equivalent preferred
Alcohol Awareness
Nevada Gaming
Ability to work in smoky, noisy environment with bright lights
Ability to work for continuous time periods in extreme heat and cold
No fear of heights
Ability to jog or run as situations dictate
Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
Vision, hearing, speech and literacy (critical)
Ability to remain in sitting position (over 75% of the time)
Ability to move throughout the casino floor (less than 25 % of the time)
Maintain concentrated attention to detail for sustained periods
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Working indoors in a smoky, noisy, dark environment

Nice To Haves

Working knowledge of Microsoft operating system and applications preferred
High school diploma or equivalent preferred

Responsibilities

Watches cameras and monitors for surveillance within the scope of Security responsibility.
Using digital recording equipment, downloads footage as needed and/or requested
Works closely with property Surveillance department to track suspicious and/or unusual activity
Reports suspicious and/or unusual to property Security employee(s) for further investigation
Capture and print photos from the monitoring system
Remain up to date and completely familiar with the property layout and locations of various alarm systems
Direct responding units immediately to the location of an active alarm(s)
Working knowledge of the smoke control panels, in the event that manual operation is required
Works closely with law enforcement and courts in responding to subpoenas
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
Works closely with Risk Management and Human Resources departments assisting with investigations
Assist with Casino Security Officer job duties, as needed
Other duties as assigned