Security Console Operator

Allied Universal

1d • $21 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Console Operator in Raleigh, NC, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as a Dispatch professional in a government location, where you will monitor activity, coordinate communications, and support timely responses to security-related situations. This is a driving post, offering the opportunity to stay engaged through computer-based dispatch duties, detailed documentation, and strong communication with on-site teams. Guided by our values of agility, reliability, innovation, teamwork, and integrity, you will play an important role in daily operations.

Requirements

• A valid driver’s license is required in the state where the job is located.
• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to visitors, staff, and/or agency personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a government location.
• Monitor dispatch communications systems, receive calls for service, document routine and critical events, and coordinate the timely relay of information to on-site personnel, supervisors, and/or first responders.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to support appropriate notifications, status updates, and follow-up reporting.
• Maintain accurate activity logs, incident reports, and communication records, helping to support compliance with post orders and department guidelines.
• Conduct regular and random patrols around the business and perimeter as needed, while remaining prepared to assist with dispatch duties and changing site conditions.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED