Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Business Partner Manager within PNC's Technology organization, you will be based in Pittsburgh, PA or Washington DC. Position Summary The Security Business Partner Manager serves as a strategic partner and the senior relationship manager between Enterprise Information Security and PNC Lines of Business. This role is responsible for managing the team that provides reasonable assurance that information security requirements, risk considerations, and governance expectations are identified early and incorporated into business initiatives, technology solutions, and risk management activities for PNC Lines of Business________________________________________ Job Description Responsible for providing and leading relationship management for specific business and staff functions, ensuring integrated delivery of cyber, fraud and physical security services and a centralized escalation point. Serves as strategic partner to the lines of business and staff areas, accountable for bringing the right security resources together to provide security solutions. Leverages the integrated expertise of the team and reporting capabilities, allowing businesses to elevate their security posture in a risk-balanced manner. Provides a strategic advantage to PNC and supports building of trust in the brand. Leads team with responsibility for the relationship with the largest and/or most complex and sophisticated clients. Serves as the senior point of escalation to ensure successful outcomes and is responsible for the overall client experience with a technology organization, including, cyber, fraud and physical security risk, business demand management, technology expenditures, client feedback & relationship management. Proactively seeks opportunities to implement improvements and ensure the execution of solutions that are cost effective, meet business requirements and are consistent with technology capabilities, functionality and the proactive integration of security. Directs the consulting services to internal business groups on process improvement projects designed to support product strategies and revenue generation/cost reduction. Directs the gathering and analysis of complex client requirements, and the transformation of requirements into functional/non-functional requirements. Directs, motivates, develops, and manages the performance of the management team and key staff. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
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Job Type
Full-time
Career Level
Manager