Security Branch Supervisor

Signal 88•Bessemer, AL

26d

About The Position

A Signal Branch Dedicated Supervisor provides functional leadership to Signal's Community Based Security Officers through the development and implementation of policies and practices essential to the effective management of day-to-day operations. Basic duties include protecting all sites and managing all reporting officers. All duties listed below are minimum requirements, additional site-specific duties may be required.

Requirements

18 years of age or older
High school diploma or GED
Pass background check and drug test
Must have reliable transportation
Must be able to work all shifts, including nights, weekends, and holidays
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Responsibilities

Coach, monitor, and develop accountability for individual performance of the Advanced Dedicated Officer and Dedicated Officer's to align with company standards.
Leads the Branch Manager Daily Scrum to communicate all service, property, and post order changes.
Schedules and conducts ride-alongs with officers under their supervision, providing feedback, accountability, and recognition as needed.
Promptly and consistently report any client specific information or issues to the Coordinator, while helping to execute and provide resolutions to any client issues or concerns.
Participate in the hiring process, interviewing candidates, and setting up orientation dates and times. Communicate regularly with the Coordinator throughout the hiring process.
Responsible for equipment inventory and maintenance including uniforms, vehicles, devices, phones, etc. while communicating any equipment needs and issues to their Coordinator.
Participating in a performance review during recommended time frames with the Coordinator to enhance the Officer Brand Experience.
Responsible for ensuring schedule is complete to fulfill contracted services and will cover shifts as necessary to ensure completion while minimizing overtime.
Responsible for recommending and issuing disciplinary action for personnel in violation of the Signal Standard Operating Procedures. Furthermore, providing positive recognition for personnel going above and beyond the Signal expectations.
Communicate with the Coordinator in the Weekly Coordinator Meeting to review weekly score card, route reviews, operation priorities, and all client related issues.