Branch Supervisor

IH Mississippi Valley Credit Union • East Moline, IL

1d • $18 - $22 • Onsite

About The Position

We are seeking a Branch Supervisor with a passion for building professional and personable relationships with our members and team members by being attentive, actively listening and providing educated well thought out recommendations. As a Branch Supervisor, you will play a crucial role in successfully handling a variety of member and team member situations with professionalism, integrity and confidentiality. This position is based at our East Moline, Illinois location, however regional travel to assist other branch locations may occasionally be required.

Requirements

• High School Diploma or equivalent, additional education in finance, business or related field is a plus.
• Prior leadership within a financial institution, customer service or retail environment preferred.
• Strong history of proven relationship building performance.
• Exceptional member service, problem solving and decision-making skills.
• Professional interpersonal communications and ability to motivate and coach the team.
• Known to be reliable, dependable and responsible in all situations

Nice To Haves

• additional education in finance, business or related field
• Prior leadership within a financial institution, customer service or retail environment

Responsibilities

• Making sure the branch operations are running smoothly such as: vault/cash drawer balancing, coin counter, cash advance machines, check scanner, debit card machine, etc.
• Develop Universal Tellers and work to ensure that they feel informed about the policies, procedures and other relevant topics.
• Consistent one on one and observation coaching, along with motivating and energizing the team to be successful.
• Productively manage multiple tasks/projects at once and being adaptable within a fast-paced environment.

Benefits

• Outstanding training: We are committed to learning new skills and growing personally & professionally
• Competitive compensation
• 401(k) with company match and profit sharing
• Paid time off with paid holidays
• Life Insurance
• Paid Community Volunteering
• Education reimbursement
• Fitness reimbursement
• Health insurance including dental and vision
• Flexible Spending Accounts & Health Savings Accounts
• Employee Assistance Program (EAP)
• Access to fitness center

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED