Security Badge Technician

Allied UniversalGreenville, SC
$20Onsite

About The Position

Allied Universal® is hiring a Badge Technician. The Badge Technician is primarily responsible for customer service support, facilities support, phone call service and trouble ticket resolution, and access management. Join the World's Leading Global Security Company! Site Location: Greenville, SC 29605 Security Badge Technician: Morning Shift, Afternoon Shift Employment Type: Full Time Starting Base Pay: $19.70 per hour Workdays Available: Friday, Monday, Tuesday, Wednesday, Thursday Must Be 21+ Years of Age for Role Must Have Great Customer Service Skills Must Be Comfortable Using Computer or Tablet Resume preferred, but not required. Now Offering Weekly and or DailyPay Options! Allied Universal provides State Training for your Security License! Uniforms and Training at no cost to you!

Requirements

  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Experience working with security access control as well as badging applications and/or software (e.g., Lenel)
  • Effective oral and written communication skills
  • Proficiency with Microsoft Office Applications
  • Able to assess and evaluate situations effectively
  • Identify critical issues quickly and accurately
  • Research, investigate, compile information
  • Write informatively, clearly, and accurately

Nice To Haves

  • Prior military or civilian law enforcement experience
  • College degree in Criminal Justice
  • Experience in a security operations center, military Tactical Operations Center, or similar environment
  • Supervisory experience, ideally in a security role
  • Administrative or customer service experience

Responsibilities

  • Assist customer employees and associates resolve their badging issues via phone, email, trouble ticketing, and in-person
  • Process badges and maintain appropriate logs regarding the issuance, return and track all associated actions
  • Monitor and regulate the daily activities to ensure compliance with site policies and procedures
  • Retain and maintain all access control documents, as well as conduct audits on access control records
  • Record and report any incidents to the Site Supervisor, Operations Manager, or Site Security Manager
  • Acknowledge and share pass down information with officers on shift
  • Make emergency notifications as necessary pursuant to site Post Orders

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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