Security Assistant Manager

Ameristar Casino Resort Spa Black Hawk • Black Hawk, CO

2h

About The Position

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

Requirements

• High School Diploma or GED required; or three (3) years of casino Security, military, or law enforcement experience; or an equivalent combination of education and experience.
• Must be proficient in Microsoft applications.
• Good organizational and communication skills.
• Experience writing reports and basic business correspondence.
• Comfortable speaking with managers, guests, and team members and answering questions as needed.
• Strong people skills with the ability to handle problems and conflicts calmly and professionally.
• Must be able to obtain and maintain a Colorado Support Gaming License
• Must have a valid Driver's License with a clean driving record

Responsibilities

• Responsible for supervising staff and the overall daily management of a designated shift in the Security department.
• Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
• Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
• May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Serves as the Security Manager on duty in the absence of the Security Shift Manager
• Enforce internal control policies and procedures including but not limited too; underage gambling and drinking laws.
• Maintain safety and inspections reports for the property.
• Conduct regular security post inspections.
• Prepare security incident reports and maintain security logs.
• Respond to guests and employees’ concerns and complaints and solve their problems with professionalism and compassion.
• Ensure security officers adhere to uniform dress and grooming standards consistent with department and company standards.
• Interact and cooperate with regulatory, fire/rescue and law enforcement agencies.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees regarding performance.
• Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
• Manages work procedures and expedites workflow.

Benefits

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED