Security Agent
About The Position
The Hollywood Roosevelt- Security Agent Join the Legacy at The Hollywood Roosevelt Since 1927, The Hollywood Roosevelt has been more than a hotel. It is where film legends stayed after the first Academy Awards, where Marilyn Monroe lived for two years, and where the golden age of Hollywood left its mark in every corner. Today, we continue that story, welcoming guests from around the world who want to experience the glamour and energy of Hollywood. We are looking for a Security Agent who exhibits a professional attitude and a vigilant awareness of his/her surroundings. Demonstrates excellent customer service skills and ensuring the safety of hotel guests, employees, and property. What you will do This role includes preventing theft, vandalism, and unauthorized access while maintaining a professional and customer-focused demeanor. The Security Agent monitors surveillance systems, patrols hotel areas, responds to incidents, and provides assistance during emergencies-all while upholding the hotel's standards of appearance and communications. You will assist guests as needed, prepare detailed reports, communicate effectively with management, and maintain a professional appearance and conduct at all times. What we are looking for We are seeking a dependable and professional individual with strong attention to detail and a commitment to maintaining a safe environment for all guests and employees. The ideal candidate will have excellent communication and problem-solving skills, remain calm under pressure, and handle sensitive situations with discretion. You should be a team player who takes initiative, follows established procedures, and represents the Hotel with professionalism and integrity. Previous experience in a similar role—such as security, hospitality, or customer service—is preferred, with a proven ability to manage challenging situations, enforce policies, and provide exceptional guest service. Why the Hollywood Roosevelt If you're passionate about safety, service, and being part of a legendary hospitality team, we'd love to hear from you. Apply today and take the next step in your career with the Hollywood Roosevelt-where history, teamwork, and opportunity come together.
Requirements
- Dependable and professional individual
- Strong attention to detail
- Commitment to maintaining a safe environment for all guests and employees
- Excellent communication and problem-solving skills
- Ability to remain calm under pressure
- Ability to handle sensitive situations with discretion
- Team player who takes initiative
- Ability to follow established procedures
- Represents the Hotel with professionalism and integrity
Nice To Haves
- Previous experience in a similar role—such as security, hospitality, or customer service
- Proven ability to manage challenging situations
- Enforce policies
- Provide exceptional guest service
Responsibilities
- Preventing theft, vandalism, and unauthorized access
- Maintaining a professional and customer-focused demeanor
- Monitoring surveillance systems
- Patrolling hotel areas
- Responding to incidents
- Providing assistance during emergencies
- Upholding the hotel's standards of appearance and communications
- Assisting guests as needed
- Preparing detailed reports
- Communicating effectively with management
- Maintaining a professional appearance and conduct at all times
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
