Security Account Manager

Dunbar Armored • Hampton, VA

232d • $50,000 - $50,000

About The Position

The Account Manager will be responsible for the overall direction and daily operation of an unarmed security officer force. This person is the primary liaison between Guard Services and our contract customer, and works closely with the Guard Services Branch Manager, sales team, and headquarters support staff.

Requirements

• 24/7 Availability

Responsibilities

• Responsible for the guidance and supervision of all shift supervisors, security officers and related site activities.
• Responsible for recruiting, hiring, training, career advancement and disciplinary action for the entire assigned guard force.
• Maintains detailed knowledge of all job site requirements. Assures the site 'Post Orders' are current, relevant, readily available, and being adhered to.
• Maintains a close working relationship with the customer representatives. Resolves issues, performs site inspections and makes recommendations for security improvements. Embraces a philosophy of superior customer service.
• Supervises and assists in personnel scheduling and assigning security officers to site.
• Assures all security officers are properly uniformed and have the required equipment / duty gear.
• Maintains the site fleet vehicle, to include: maintenance schedules, site schedules, vehicle log books, vehicle inspections, driving records, DOT certifications, etc.
• Conducts random job site inspections and maintains a log of all supervisor site visits, security officer inspections, customer contacts and follow up actions.
• In conjunction with the Branch Manager, maintains operational and expense budgets.
• As necessary, performs security guard services to fill temporary opening and/or to provide on-site supervision.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services