Security Account Manager - 80K-85K Class A building

Northeast Security, Inc.•Boston, MA

53d•$80,000 - $85,000•Onsite

About The Position

Northeast Security is seeing a Security Manager for some of our premiere Accounts in the area of Boston, MA. Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually Salary range is $80K-$85K Security Management experience of five years or more is required, preferably for Class A High rise buildings.

Requirements

Must have three to five years of Account management experience.
Security management is preferred
Customer Service Experience preferred.
Previous security supervisor experience, or related field/education.
Neat and professional appearance
Dependable means of transportation
Ability to communicate clearly and effectively in English (both written and verbal)
Must be available to be on call 24/7 for any emergency situations or site issues/staffing issues.
High School Diploma/GED Equivalent
Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
Must be at least 18 years of age.
Excellent customer service skills and service delivery orientation
Client Management Skills
Strong Leadership skills
Knowledge of supervisory practices, procedures, and security operations
Ability to provide positive direction and motivate performance.
Strong attention to detail
Strong written and verbal communication skills
Ability to show responsibility and friendliness towards clients and residents.
Strong professionalism
Ability to solve conflict/problem solve.
Maintain the highest ethical and professional standards.
Must be able to multi-task and self-manage in a dynamic environment.
Must be knowledgeable of all company policies and procedures.
Maintain effective relationships with all levels of the company and client organizations

Responsibilities

Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
Ensure that trained and qualified security personnel properly staff all posts.
Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
Review and approve all reports, duty logs, etc. submitted by security personnel.
Ensure timely notification of all serious incidents to clients and upper management.
Maintain effective communications with all assigned security personnel.
Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
Work with upper management in the development and implementation of sound employee relations, development, and retention programs for the location.
Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.
Must be available to cover various posts during the assigned shift.
Assume other duties as required by either Client or Northeast Security, Inc