Exec Meetings Managers - 80K-85K

Crescent Careers•Santa Monica, CA

3d•$80,000 - $85,000

About The Position

Responsible for selling group business from all markets/regions primarily handling no more than 10 to 20 room nights while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded. REPORTS TO : Director of Sales & Marketing ESSENTIAL JOB FUNCTIONS : Responds in a timely manner to incoming group/catering business opportunities. Ensures that all business is booked within hotel parameters. Conducts hotel site inspections and client presentations. Create contracts and other related booking documentation as required. Manage and maintain client account files. Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed. Builds and maintains strong client relationships. Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs. Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests. Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Requirements

Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Knowledge of a hotel structure and how all departments interact.
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
Ability to move throughout the hotel to conduct site inspections.

Responsibilities

Responds in a timely manner to incoming group/catering business opportunities.
Ensures that all business is booked within hotel parameters.
Conducts hotel site inspections and client presentations.
Create contracts and other related booking documentation as required.
Manage and maintain client account files.
Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
Builds and maintains strong client relationships.
Detail events to include all food & beverage, set up and audio visual needs.
Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
Create group resumes and communicate client needs to all departments of the hotel.
Ensure hotel staff follows through on all requests.
Use negotiating skills and creative selling abilities to close on business and negotiate contracts.