Securities Services Operations Associate SR

UMB Bank•Kansas City, MO

2d•Hybrid

About The Position

The Senior Securities Services Operations Associate is a part of the Corporate Trust Bond Operations team which provides operational support to UMB's fast growing Corporate Trust department. Within the Trust Operations environment, this team interacts with various UMB clients and internal partners to evaluate and process requests for the onboarding of new business, process payment transactions and other duties as assigned. With our robust training to provide extensive UMB and financial knowledge, the Corporate Trust Bond Operations team provides a high level of service to our internal & external partners. These Securities Services Operations Associate Seniors each have a specific and impactful function for our clients and UMB to ensure accurate processing requests. The Trust Operations team members are subject matter experts that assist our business partners by delivering a high level of performance in a fast-paced environment. The Senior Securities Services Operations Associate is responsible for processing a variety of duties for bond issues in the shareholder system. This role will focus on Bond setup including the proper coding of accounts and holder information, processing DWAC transfers and general maintenance of the shareholder system. They will monitor for incoming requests and maintain a high level of speed and accuracy while supporting a large number of internal and external clients. This role will assist with peer review and learn multiple functions within the team. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Securities Services Operations Associate Seniors are motivated to be self-driven and enjoy the challenge of learning new skills while controlling the progression of their career. The Trust Operations team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. We are medium sized team that works closely together to ensure everyone is successful. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunity within Operations and beyond. This will be a hybrid role-with time working remote and in the office

Requirements

2-3 years of financial services or banking experience OR a college degree

Responsibilities

You will use problem solving skills to determine what action needs to be taken to ensure bond issue payments are made timely and accurately.
You will need strong communication skills to make a positive client experience.
You will need a strong attention to detail to ensure certificate registrations are accurate and payments prepped and ready.

Benefits

Paid Time Off
a 401(k) matching program
annual incentive pay
paid holidays
a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
health savings, flexible spending, and dependent care accounts
adoption assistance
an employee assistance program
fitness reimbursement
tuition reimbursement
an associate wellbeing program
an associate emergency fund
various associate banking benefits