About The Position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. The Impact you will have in this role: The Global Business Operations (GBO) organization is responsible for all operations and asset services supporting the following DTCC businesses: The Depository Trust Company (DTC), National Securities Clearing Corporation (NSCC), Fixed Income Clearing Corporation (FICC) – Government Securities Division (GSD) & Mortgage-Backed Securities Division (MBSD), Wealth Management Services (WMS), Insurance & Retirement Services (I&RS), Solutions Operations - Global Market Entity Identifier (GMEI), and Global Service Bureau (GSB). GBO's mission is to provide the Securities Industry with superior operations processing and client services support in an environment that minimizes risk and cost while maximizing efficiency. Securities Processing Operations provides support for certificates that represent full-service assets held by DTCC's participants in the name of Cede & Co. Securities Processing also provides Custody Service where participants can outsource the handling and servicing of physical securities that are not or cannot be held through its regular depository service.

Requirements

  • Minimum of 6 years of related experience
  • Bachelor's degree preferred or equivalent experience
  • Fosters a culture where honesty and transparency are expected.
  • Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
  • Proactively seeks feedback from others on his/her own performance
  • Provides constructive feedback about behaviors that increase individual and team performance.
  • Values the roles and contributions of others.
  • Builds collaborative teams across the organization.

Responsibilities

  • Supervises day-to-day activities of a designated team.
  • Ensures strict adherence to procedures and critical timeframes; ability to manage competing priorities.
  • Directly manages people.
  • Strong evaluator with focus on development of others to perform by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
  • Identifies training gaps and implements appropriate actions to resolve.
  • Identifies and mitigates risk by having knowledge of department controls with the ability to spot key opportunities and identify root cause issues.
  • Maintains a steadfast focus on meeting the needs/requests of our internal and external clients, including responding to inquiries timely and accurately, resolving issues promptly.
  • Resolves exceptions, assists with complex inquiries.
  • Understands and applies principles, procedures, requirements, regulations, and policies related to specialized business functions.
  • Writes/maintains procedures and job aids.
  • Identifies procedure gaps, updates procedures to fill gaps as directed.
  • Demonstrates effective communication skills, active engagement in meetings, and displays curiosity to learn and grow; accepts feedback given and applies to role.
  • Presents information clearly while speaking in small to mid-sized groups .
  • Assists in benchmark tracking, audit follow-up, compliance, and risk management activities.
  • Participates and owns team impacting projects and initiatives.
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

Benefits

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

1,001-5,000 employees

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