Processing Team Lead - Madison, TN

America's Thrift Stores • Madison, TN

3d

About The Position

The Processing Team Lead is a key member of our leadership team, responsible for driving daily backroom operations and ensuring team members meet production and quality expectations. This hands-on role supports the Assistant Manager by training, coaching, and guiding the processing team to success—all while fostering a safe, clean, and efficient work environment. It’s an excellent opportunity to build supervisory skills while making a direct impact on operational performance.

Requirements

• Must be 18 years of age or older.
• Reliable and consistent attendance.
• Excellent attention to detail and ability to multitask.
• Comfortable working in a fast-paced, physically active environment.
• Ability to lift and move bags of merchandise weighing up to 50 pounds.
• Capable of standing, walking, bending, and lifting for extended periods.
• Must be able to wear required personal protective equipment (PPE).
• Willingness to learn—comprehensive on-the-job training is provided.

Responsibilities

• Oversee daily processing activities such as sorting, grading, pricing, tagging, hanging, and racking merchandise.
• Support planning and distribution of daily production goals across all processing areas.
• Ensure team performance aligns with productivity goals and Critical to Quality (CTQ) standards.
• Perform regular quality control checks to confirm accurate pricing, proper tag rotation, and merchandise condition.
• Train and onboard new team members, reinforcing correct procedures and safety standards.
• Rotate staff through various stations to promote cross-training and minimize repetitive strain injuries.
• Monitor workflow and help move merchandise to avoid processing delays.
• Assist with seasonal changes, special projects, and promotional displays.
• Set the tone for the team by leading with a positive attitude, strong work ethic, and commitment to our Mission and Core Values.
• Maintain regular communication with store leadership on progress, concerns, and team needs.
• Ensure the backroom and workstations remain clean, safe, and well-organized.
• Promote and uphold OSHA safety standards and internal loss prevention practices.
• Serve as the main point of contact for the backroom in the absence of a supervisor or manager.
• Perform additional duties as assigned by the Processing Supervisor or Assistant Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed