Secure by Design Governance Manager

BT Group•Iuka, IL

2d•Hybrid

About The Position

This role is accountable for improving the efficiency, consistency and quality of operational design processes by embedding effective knowledge management practices and enforcing secure-by-design governance across the lifecycle of change. It focuses on leveraging data-driven insights, knowledge and innovation to demonstrate value, increase efficiency, reduce costs, drive governance and improve outcomes aligned to business objectives. It works collaboratively across the security function and business to understand the end-to-end process of security, the necessary governance to drive security outcomes spanning security functions and continuously optimises ways of working. This role also ensures we are driving the maximum value out of our security practice for the business by driving key performance indicators and reporting on these as necessary. This is role is pivotal to driving maturity out of everything our security practice does and therefore its stakeholders span internal teams, the wider department, PBTG and business stakeholders across the Group.

Requirements

Strong People management background with experience in running a large efficient matrix managed team.
Demonstrates own initiative to resolve problems and issues as and when they occur; and uses appropriate thought leadership to guide teams to solve complex and long-standing issues.
Background in security management, process development and stakeholder management.
Highly effective inter-personal and stakeholder management skills. Able to communicate up to senior levels within BT and equivalent externally
Capable and pragmatic leader, able to work diligently towards goals that will be achieved by changing already systemic and embedded was of working.
Understands and empathises the agendas & needs of others, alongside the needs of the business. Breaks down silos, works brilliantly with partners both within and outside of the organisation to deliver business results.

Responsibilities

Leads on driving governance for design delivery for Security and aligning this to internal security governance in PBTG.
Leads on driving knowledge lifecycle for the function (CVRR) to maximise the value and relevance of our data and knowledge resources.
Drives the adoption of design pattern methodology and standards across delivery units helping the design and delivery community to realise good security.
Defines and enforces the knowledge artefacts for design change and works with business stakeholders to implement workable and consistent approaches.
Leads the performance analysis and strategy for security processes, tooling and metrics to identify optimisation opportunities.
Leads or drives the adoption of continuous improvement and lean methodologies.
Develops strategies to improve efficiency and enhance customer satisfaction.
Drives collaboration with wider security functions to align optimisation initiatives with business needs.
Defines data-driven decision making to analyze quantitative and qualitative data to understand performance trends.
Defines opportunities for AI as appropriate within scope of role.
Uses tools such as A/B testing, predictive analytics and customer journey mapping to identify actionable improvements.
Ensures the implementation and monitoring of optimisation initiatives.
Monitors results, defines and tracks KPIs to measure outcomes.
Uses customer centric approaches to focus on delivering value and enhancing customer experience.
Works with and establishes relationships with business customers to understand performance and value gained from consultancy services
Leverages intelligence on customer behaviour to apply objective optimisation opportunities and design governance improvements.
Contributes to the continuous improvement of consultancy tooling to innovate with new capabilities.
May adapt strategy and approach to achieve knowledge, governance and reporting outcomes.

Benefits

On target 10% on target bonus
BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
25 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Option to join BT Shares Saving schemes.

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