Section Manager

City of New York • Brooklyn, NY

7h

About The Position

The Medical Assistance Program (MAP) administer public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication and other health care services at little or no cost. The Medical Assistance Program (MAP) is recruiting for one (1) Principal Administrative Associate III to function as a Section Manager, in MAP’s Brooklyn South Medicaid Community Office, who will: - Coordinate the activities of the application process by providing direction to the Medicaid eligibility application process staff. - Responsible for the supervision and guidance of the Applications’ Section Supervisor to resolve problems/issues related to the application process. Consult with the Director on overall problems and provide guidance to administrative staff on complex situations. - Provide for proper interpretation and application of departmental mandatory eligibility application policies and procedures and assures that eligibility determinations are consistent with applicable laws and policies. - Prepare statistical reports detailing the application process and activities. These reports assist senior management in measuring work performed, determining needed changes or improvement obtained by administration’s application process. - Interact with Job Center, the Outpatient on site offices located in the Municipal Hospitals, MAP Divisions including Disability Review, Nursing Homes, Third Party Health Insurance, the Limited English Speaking (LESA) Ability Unit, and Community Alternative System Agency (CASA) office to refer clients and/or comply with information related to the Application cases. - Oversee the use of the Welfare Management System (WMS) error correction process. Review error report, and ensure that discrepancies are resolved, case records, roster and error reports are documented with correct information in the event of an audit or administrative review. - Train subordinates in the processing of Medicaid applications by holding conferences and by keeping staff informed of new State, Federal and Agency regulations and procedures. Hours/Schedule: 8:45 am – 4:45 pm (1/2 hour FLEX)

Requirements

• APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE TITLE
• 1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Responsibilities

• Coordinate the activities of the application process by providing direction to the Medicaid eligibility application process staff.
• Responsible for the supervision and guidance of the Applications’ Section Supervisor to resolve problems/issues related to the application process.
• Consult with the Director on overall problems and provide guidance to administrative staff on complex situations.
• Provide for proper interpretation and application of departmental mandatory eligibility application policies and procedures and assures that eligibility determinations are consistent with applicable laws and policies.
• Prepare statistical reports detailing the application process and activities.
• Interact with Job Center, the Outpatient on site offices located in the Municipal Hospitals, MAP Divisions including Disability Review, Nursing Homes, Third Party Health Insurance, the Limited English Speaking (LESA) Ability Unit, and Community Alternative System Agency (CASA) office to refer clients and/or comply with information related to the Application cases.
• Oversee the use of the Welfare Management System (WMS) error correction process.
• Review error report, and ensure that discrepancies are resolved, case records, roster and error reports are documented with correct information in the event of an audit or administrative review.
• Train subordinates in the processing of Medicaid applications by holding conferences and by keeping staff informed of new State, Federal and Agency regulations and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees