Section Manager III, Bus Operators/Training

OCTA•Garden Grove, CA

1d•$131,123 - $182,146

About The Position

Under general direction, supports and enhances the operational effectiveness of OCTA’s Bus Operations Department. This leadership role develops and oversees policies, procedures, and work processes that promote safe, reliable, and efficient bus service delivery. The position collaborates across operating bases and functional support teams to ensure alignment with departmental goals and agency-wide objectives. This is an exempt, management position in Salary Grade 235: Min $131,123.20 – Mid $156,644.80 – Max $182,145.60 per year. The starting salary will be within this range based on qualifications. The starting salary will be within the established range based on qualifications. This posting will remain open until filled.

Requirements

Bachelor’s degree in Business, Public Administration, Transportation, or related discipline
Minimum of six years of experience in transit operations or comparable service-related industry
At least three years of management experience within a union and non-union workforce environment
Strong knowledge of labor relations, collective bargaining agreements, and regulatory compliance
Experience managing operational systems (HASTUS experience highly desirable)
Excellent analytical, problem-solving, and decision-making skills
Strong written, verbal, and presentation abilities
Adaptability and flexibility to work irregular shifts, including evenings, weekends, and holidays when required
Ability to provide leadership during emergency situations

Nice To Haves

Budget planning experience (desirable)
Supervisory and labor law coursework (preferred)
Ability to obtain a California Class B Driver License with Passenger and Air Brake Endorsements (preferred)

Responsibilities

Provide direct management and oversight of Operations Training programs, ensuring workforce readiness focused on safety, courtesy, and reliability
Manage and oversee the HASTUS system for Bus Operations, including system releases, training, and coordination with Information Systems
Ensure data accuracy within HASTUS, including payroll compliance for Coach Operators
Oversee and evaluate the Bus Operations On-Board Evaluator Program to ensure performance standards are met
Develop, maintain, and update department policies, procedures, and work rules outlined in the Coach Operator Handbook
Lead grievance investigations and hearings; ensure consistent application of labor agreements and regulatory requirements
Facilitate Joint Labor-Management Safety Committee meetings and ensure compliance with PTASP and OCTA safety policies
Prepare reports, technical memoranda, and presentations for executive leadership, the Board of Directors, labor organizations, and public stakeholders
Represent Bus Operations on cross-divisional technology and operational project teams
Assist with contract development, negotiation, administration, and compliance monitoring