Section Manager - Aging Services

Salt Lake County • Salt Lake City, UT

15h • Hybrid

About The Position

Salt Lake County…A career with a purpose in the community you love! Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading. What it is like to work here: At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop. Surround yourself with: Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together. We encourage a work life balance: Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year. We work in a hybrid environment giving you flexibility to manage working from home and being in the office. Additional Benefits include: Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees Health Savings account with a county contribution up to $1200/year, Flexible Spending Account 100% county-paid Long-Term Disability and Short-Term Disability option Professional Development including professional membership fees paid Tuition Reimbursement Plus: Onsite medical clinic, and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities. For Benefits information Click HERE To estimate how much your pay and benefits could be worth use our Total Rewards Estimator JOB SUMMARY Directs and coordinates activities concerned with the production and provision of division services for specific programs of Aging & Adult Services by performing duties personally or through subordinate unit managers.

Requirements

• Bachelor’s degree from an accredited college or university in Business or Public Administration, Gerontology, or other closely related field, plus six (6) years of related experience, of which two (2) years must have been supervisory capacity, OR an equivalent combination of related education and experience.
• Education may not be substituted for the required supervisory experience.
• Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
• Knowledge of: Applicable federal, state, and local government functions and established regulations Public administration principles, practices, and techniques Management and supervisory principles and practices Program development and evaluation Budget preparation, justification, monitoring, forecasting, and methods of fiscal control Management and operation of services, programs, facilities, and equipment Public relations, outreach, marketing, public speaking, and training and education principles Grant writing and/or contract development and administration techniques Purchasing principles and practices Information systems and management practices National standards and trends in senior services and health promotion
• Skills and Abilities to: Organize resources and prioritize time Prepare and monitor budgets Provide effective supervision, management, and team leadership Exercise discretion and confidentiality Provide quality customer service and effective public relations Analyze and redesign business processes Perform effectively in stressful situations Direct the work and project administration of division staff Review, establish, and maintain project schedules Effectively present ideas, plans, and goals, both verbally and in writing Establish and maintain effective working relationships with employees, senior management, and the general public Think logically and systematically, effectively apply general principles to specific conditions, and solve complex problems

Responsibilities

• Confers with division management personnel to establish program and quality control standards, to develop and maintain budget costs and cost controls, and to obtain data regarding types, quantities, specifications, and delivery of services.
• Leads strategic planning efforts for section to support division strategic direction, including monitoring long- and short-term strategic plans, goals, and objectives.
• Supervises staff which includes hiring, orienting, training, assigning, and reviewing work performance, annual work performance appraisal, and discipline.
• Plans and directs the provision of service activities and establishes priorities for services in keeping with effective operations, cost factors, and applicable grant requirements.
• Coordinates program activities with procurement, maintenance, and quality control activities to obtain optimum service provision and utilization of staff, facilities, and equipment.
• Manages Countywide programs, services, and facilities in accordance with federal, state, and local regulations and policies.
• Participates in state, federal, and other audits.
• Reviews and analyzes production, quality control, maintenance, and operational reports to determine causes of nonconformity with service specifications and operating or production problems.
• Develops and implements operation methods and procedures designed to eliminate operating problems and improve service quality.
• Compiles, stores, and retrieves service production data.
• Oversees the management of all section employees and is responsible for the performance management oversight and hiring of the employees in the section.
• Develops, implements, monitors, and evaluates contracts including developing and processing Requests for Bids and by monitoring and analyze quality of services to ensure compliance with federal, state, and County rules and regulations.
• Represents the section to coordinate program plans with federal, state, and local officials, business leaders, and community and civic organizations.
• Develops partnerships and coordinates with other organizations and agencies to create joint programming opportunities.
• Reconciles program and patron complaints and responds to politically sensitive issues with general guidance from superiors.
• Assesses and recommends changes to potential liabilities and enforces general safety provisions for the section’s facilities, equipment, programs, and personnel practices.
• Represents Associate Director or Director in their absence, as assigned.

Benefits

• 12 Holidays
• up to 24 vacation days
• 12 sick days
• one personal day every year
• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option
• Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year
• Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement
• Onsite medical clinic, and gym
• hospital insurance
• pet insurance
• auto and home insurance
• discounts at County facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager