26-1796 Secretary AMHS/Case Management Team 3

Community Mental Health Authority•Lansing, MI

5d•$19 - $21•Onsite

About The Position

Under the supervision of the Adult Mental Health Services Case Management Team 3 Coordinator, performs a variety of clerical duties requiring exercise of good judgment and knowledge. Daily ongoing consumer contact; receives, screens and routes telephone calls; schedules and maintains the appointment book for the physicians within the Medication Clinic, assists walk-in consumers and other visitors in ascertaining needs, explains departmental policies, procedures, and program operating guidelines, initiating necessary paperwork, and referring to appropriate staff. Additional duties include: typing, scheduling, and ongoing maintenance of consumer records and data entry.

Requirements

High school diploma or G.E.D. is required
Two years secretarial experience or equivalent required
Ability to type and pass a speed and accuracy test with 40 words per minute net required
Must pass a Microsoft and Excel exam with a proficient score
Proficiency in Microsoft Word, Excel, and PowerPoint is required
Ability to become proficient in CDT/CMH Reporter, the agency software that tracks statistical data, services rendered and bill for services is required
Ability to communicate accurately and effectively both in writing and verbally is required
Employment offers for this position will be contingent upon the results of a Michigan State Police clearance check
Must be able to pass pre-employment drug screen

Responsibilities

Receives, screens and routes telephone calls
Schedules and maintains the appointment book for the physicians within the Medication Clinic
Assists walk-in consumers and other visitors in ascertaining needs
Explains departmental policies, procedures, and program operating guidelines
Initiating necessary paperwork
Referring to appropriate staff
Typing
Scheduling
Ongoing maintenance of consumer records
Data entry