26-1796 Secretary AMHS/Case Management Team 3

CMHA • Lansing, MI

5d • $19 - $21 • Onsite

About The Position

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service members, veterans, and their family members to apply Responsibilities: Under the supervision of the Adult Mental Health Services Case Management Team 3 Coordinator, performs a variety of clerical duties requiring exercise of good judgment and knowledge. Daily ongoing consumer contact; receives, screens and routes telephone calls; schedules and maintains the appointment book for the physicians within the Medication Clinic, assists walk-in consumers and other visitors in ascertaining needs, explains departmental policies, procedures, and program operating guidelines, initiating necessary paperwork, and referring to appropriate staff. Additional duties include: typing, scheduling, and ongoing maintenance of consumer records and data entry.

Requirements

• High school diploma or G.E.D. is required.
• Two years secretarial experience or equivalent required.
• Ability to type and pass a speed and accuracy test with 40 words per minute net required.
• Must pass a Microsoft and Excel exam with a proficient score.
• Proficiency in Microsoft Word, Excel, and PowerPoint is required.
• Ability to become proficient in CDT/CMH Reporter, the agency software that tracks statistical data, services rendered and bill for services is required.
• Ability to communicate accurately and effectively both in writing and verbally is required.
• Employment offers for this position will be contingent upon the results of a Michigan State Police clearance check.
• Must be able to pass pre-employment drug screen.
• Applicants must submit an employment application.
• Resumes cannot be substituted for the employment application.
• CMHA-CEI’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons.
• CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.

Responsibilities

• Performs a variety of clerical duties requiring exercise of good judgment and knowledge.
• Daily ongoing consumer contact
• Receives, screens and routes telephone calls
• Schedules and maintains the appointment book for the physicians within the Medication Clinic
• Assists walk-in consumers and other visitors in ascertaining needs
• Explains departmental policies, procedures, and program operating guidelines, initiating necessary paperwork, and referring to appropriate staff.
• Typing
• Scheduling
• Ongoing maintenance of consumer records and data entry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees