Secretary - Full-time; 4164-404-N

Catholic Charities Brooklyn and Queens•New York, NY

34d

About The Position

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens, and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness. Our Clinics are community-based which offer a professional and welcoming environment for both clients and staff. The Clinics provide psychotherapeutic and psychopharmacological therapy, as well as individual, group, family therapy, crisis intervention, medication management, case management and collateral sessions. Our staff members follow an approach to health care that emphasizes wellness, recovery, trauma-informed care, and physical-behavioral health integration. The Secretary will provide the overall management of front desk including phones, staff schedules in reception book, distribution of telephone referrals, following up for missed Doctor Appointments, verifying Medicaid coverage, collection of client fees/maintenance of fee cards, & distribution/logging of Metro cards. Provides assistance to clients as they come in and performs lightweight clerical duties to the attending staff.

Requirements

High School Diploma or GED required.
1 year Business experience including office clerical, data entry and basic accounting required.
Trained on CERNER/NETSMART
Flexibility to be assigned to another program site in order to provide support staff coverage.
Must be able to occasionally lift and/or move up to 25 pounds.
Able to travel to multiple locations within the five boroughs as needed.

Nice To Haves

Bilingual Spanish/English; Russian/English; Creole/English; Chinese/English; Korean/English speaking preferred.

Responsibilities

Verifying Medicaid coverage, collection of client fees/maintenance of fee cards, & distribution/logging of Metro cards.
Perform clerical duties for staff Psychiatrists such as pulling charts, preparing encounter forms, & making appointment reminder calls to clients.
Will perform other related duties as requested or assigned by Agency management.
Assist in support staff coverage as needed – including physical location change or phone coverage from regular scheduled program site. This may result in a schedule change due to program operating hours.