Secretary Senior

VCU Health•Richmond, VA

About The Position

The Senior Secretary provides general secretarial/clerical support. These tasks involve preparing, maintaining, and processing patient and unit activities, data and records. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of previous clerical/secretarial work experience in an office setting. Experience PREFERRED: Two (2) years of previous clerical/secretarial work experience in an office setting. Previous experience in a health care setting. Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: N/A Independent action(s) required: Must be able to decide when to expedite specialty bed orders based on needs. Takes initiatives in helping to reduce unnecessary costs related to specialty beds. Completes patient billing for specialty products based on documentation provided by the Wound Care Team (WCT) and other Materials Management staff. Able to perform daily activities with minimal supervision. Self directed in the accomplishment of routine activities. Issues that involve violation of VCUHS policies or procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the supervisor (or designee) promptly as would be warranted by the immediacy of the issue. Must possess knowledge of local, federal and state laws and regulations and JCAHO standards, related to position’s chief objective and demonstrate aptitude for compliance with VCUHS policies, procedures, and customer service. Generally works day shift, Monday through Friday, but occasionally requires flexibility to work late, on weekends, or during Holidays to meet organizational needs. As an Essential Employee, report to work during Inclement Weather Supervisory responsibilities (if applicable): N/A Additional position requirements: None Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Walking (distance) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent, change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4. Who We Are Inventing better care, day by day by discovery Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right. We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health. We have it all: • One college and four health sciences schools • An academic medical center • A Level I trauma center • One of only two NCI-designated cancer centers in Virginia • The region’s only full-service children’s hospital • More than 800 physicians in 200 specialties • With a community health center, dedicated research teams, facilities and valued partners in every field Our medical teams are top notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.

Requirements

Minimum of one (1) year of previous clerical/secretarial work experience in an office setting.
High School Diploma or equivalent
Must be able to decide when to expedite specialty bed orders based on needs.
Takes initiatives in helping to reduce unnecessary costs related to specialty beds.
Completes patient billing for specialty products based on documentation provided by the Wound Care Team (WCT) and other Materials Management staff.
Able to perform daily activities with minimal supervision.
Self directed in the accomplishment of routine activities.
Issues that involve violation of VCUHS policies or procedures, involve conflicts of a sensitive nature or that would be considered unusual in nature are to be brought to the attention of the supervisor (or designee) promptly as would be warranted by the immediacy of the issue.
Must possess knowledge of local, federal and state laws and regulations and JCAHO standards, related to position’s chief objective and demonstrate aptitude for compliance with VCUHS policies, procedures, and customer service.
Generally works day shift, Monday through Friday, but occasionally requires flexibility to work late, on weekends, or during Holidays to meet organizational needs.
As an Essential Employee, report to work during Inclement Weather
Lifting less than 20 lbs.
Prolonged sitting
Walking (distance)
Strong recall
Reasoning
Problem solving
Hearing
Speak clearly
Write legibly
Reading
Logical thinking
Fast pace environment
Able to handle multiple priorities
Able to adapt to frequent, change

Nice To Haves

Two (2) years of previous clerical/secretarial work experience in an office setting.
Previous experience in a health care setting.

Responsibilities

preparing, maintaining, and processing patient and unit activities, data and records
decide when to expedite specialty bed orders based on needs
Takes initiatives in helping to reduce unnecessary costs related to specialty beds
Completes patient billing for specialty products based on documentation provided by the Wound Care Team (WCT) and other Materials Management staff
Able to perform daily activities with minimal supervision
Self directed in the accomplishment of routine activities
Must possess knowledge of local, federal and state laws and regulations and JCAHO standards, related to position’s chief objective and demonstrate aptitude for compliance with VCUHS policies, procedures, and customer service
As an Essential Employee, report to work during Inclement Weather

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