Secretary I/Quality Assurance Clerk

MTC Corrections•Joliet, IL

1d•Onsite

About The Position

This position involves performing a variety of audits and evaluations to ensure data integrity and quality assurance, adhering to government and management directives. The role is based at the Joliet Job Corps Center in Joliet, IL, where the staff provides quality services to local youth. The company, MTC, values professional and caring employees dedicated to improving people's lives.

Requirements

High school diploma or equivalent
Three years of clerical experience
Working knowledge of computers and various software programs, i.e., Microsoft Word and Excel
Valid driver’s license with an acceptable driving record

Nice To Haves

Associate’s degree

Responsibilities

Performs a variety of audits and evaluations to maintain the data integrity and quality assurance of the contract in compliance with government and management directives.
Evaluate and audit 100% of admissions folders to ensure all required information is included and forwards to the appropriate Job Corps centers.
Presents findings and concerns to appropriate manager.
Interact with Job Corps centers to assist with arrivals.
Evaluate and audit 100% of placement folders to ensure all required information is included and appropriate.
Present findings and concerns to appropriate manager.
Identify errors for correction utilizing the MTC error correction form.
Maintain records of data integrity errors by each admissions counselor and career advisor.
Conduct data integrity training for all new hires during new employee orientation and conduct annual training for all staff.
Facilitate conference calls and department meetings.
Assist the CTS manager with projecting career transition specialist (CTS) performance.
Provide oversite and judgement for approval of all applicant folders to determine if eligibility and suitability requirements are met.
Provide oversite and approval for all CTS placement folders to meet data integrity guidelines.
Ensure all DOL, MTC, and contract policies and standard operating procedures are followed.
Provide training to all admissions and CTS staff as it relates to program compliance.
Review that CTS employees contact new students assigned to case load within 24 hours of separation.
Support, promote, and enforce Job Corps zero tolerance policies.
Participate in the development of new and revised policies and procedures.
Promote the development of career success standards by modeling appropriate behaviors, mentoring students when necessary and monitoring both positive and negative behaviors through interactions.
Adhere to safety practices.
Perform other duties as assigned within his/her capabilities as determined by management.